Master Class [155]: The Secret to Dealing with Difficult People

Do you have someone at work who consistently triggers you? Doesn’t listen? Takes credit for work you’ve done? Wastes your time on trivial issues? Acts like a know-it-all? Can he only talk about himself? Constantly criticizes?

Our core emotional need is to feel valued and valuable. When we don’t, it’s deeply unsettling, a challenge to our sense of equilibrium, security, and well-being. At the most primal level, it can feel like a threat to our very survival.

This is especially true when